FFC@CGC is mandated by Bank Negara Malaysia to assist Micro, Small and Medium sized Entrepreneurs (MSMEs) whose financing applications have been declined by Financial Institutions.

Potential reason(s) for an application for financing/loan by MSME to be declined by the Financial Institutions include:

  1. Conduct of Accounts (Adverse CCRIS | High Probability of Default
  2. Debt Service Ratio – high borrowing, low income and non-profitable
  3. Insufficient documents – failure to proof declared income / business transaction
  4. Inexperience in management

Customer Service Centre

Have you received the notification letter declining your financing application?  If, Yes, you may contact the CGC Customer Service Centre at 03 7880 00 88 from Monday-Friday (8.30am – 5.30am).  In order for us to better serve you, kindly ensure to provide us with the following detail:

  1. Company Name
  2. Business Registration
  3. Name of Business Owner
  4. Contact Number
  5. Bank(s) that Declined the Loan
  6. Reason(s) for Rejection

Alternatively, you can email us at ffc@cgc.com.myfor assistance.

imSME

Would you consider applying for Unsecured Lending?  You may proceed to imSME, Malaysia’s 1stMSME Financing/Loan referral platform at www.imsme.com.my.  This secure platform will enable MSMEs secure the financing needed to grow and develop their businesses.  No collaterals needed, hassle-free and once you have a match, the platform guarantees 2-day response.

Click here for our imSME application process.

Financial Advisory

You have leveraged on imSME and there is No Match of financing products from the Financial Institutions, don’t worry. Speak to our Financial Advisory (FA) Team to seek financial counselling and coaching for your unsuccessful applications.

Our experienced FA Team are tasked with the responsibilities to assist MSMEs by:

  1. Reviewing unsuccessful application (failure to obtain products match/rejected application).
  2. Assessing no-match application and rejection by the participating banks.
  3. Providing personalised counseling on:

Gain business and basic financial advisory from our FA Team.  Get educated on the importance of maintaining good financial record and ways to strengthen your business plan. In addition, be recommended to the various Peer-to-Peer (P2P) companies that may able to provide you with alternate financing

Not to forget, our Capacity Building programme has assisted many MSMEs with:

  • Business model and business plans development
  • Financial bookkeeping, costing, budgeting, projections, cash flow
  • Common credit evaluation criteria
  • Marketing your products and services

With the various alternatives shared, FFC@CGC is committed to assist MSMEs that have been declined financing by the financial institutions.